Frequently Asked Questions
Everything you need to know about our high-performance tech accessories.
How does AiroShock™ technology protect my device?
AiroShock™ is our proprietary impact-absorbing material that contains thousands of micro-air pockets. It acts as a tiny spring, dampening the energy of a drop and significantly reducing the impact transmitted to your phone.
Are Mous cases compatible with MagSafe® and wireless charging?
Yes, most of our cases are designed with integrated magnets to be fully compatible with MagSafe® accessories and chargers. All our cases are thin enough to support standard Qi-certified wireless charging.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for any unused products in their original packaging. If you are not satisfied with your purchase, you can initiate a return through our online portal for a full refund.
Do your products come with a warranty?
Yes, we stand by our quality. Our phone cases come with a Limited Lifetime Warranty, while our electronic accessories and cables typically include a 2-year warranty against manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.